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Sales: 1-800-49-ARBOR
sales@ArborSoftWorx.com

Support: 410-461-5858
support@ArborSoftWorx.com

 

IT Networking Services

Our Information Technology experts can assist you in developing and managing your computer inventory and software portfolios; assist with strategic technology planning and implementation within your budget.

Our Information Technology (IT) experts, located in Baltimore, Boston, Chicago, Ontario Canada, and several other areas provide our ArborSoftWorx clients with on-site and remote support services. They can assist you in developing and managing your computer inventory and software portfolios, as well as assist with strategic technology planning and implementation within your budget.

Our network engineers are certified by Microsoft and Cisco. Creative Automation Solutions Inc. is a Value Added Reseller for DELL, Hewlett-Packard, Motion, Toshiba, and Fujitsu computers, as well as, Hewlett-Packard and Lexmark printers.

Since 1989 our IT Engineers have provided technology consultation services, network security audits, and on-site installation and/or reconfiguration of ArborSoftWorx user’s office computer equipment and networks. They have experience with various technologies including Windows, Linux and MAC. Our IT Engineers also provide installation and custom training services in the use of various software products.

  • Expertise in current Information Technologies
  • Microsoft Certified Networking Specialists
  • Systems design and installation services
  • Custom programming services
  • Value Added Resellers and Industry Partners providing state-of-the art solutions

Systems Auditing
Our strategic systems audit will provide the baseline for present security and configuration issues and will lay the groundwork for future expansion. Recommended prior to any upgrade or implementation – or for peace of mind – this comprehensive survey and analysis will touch on every component of your infrastructure to ensure all devices are in good health, functioning optimally and securely, determine how near capacity you are, and ensure you are in good standing with Industry Association standards.
Microsoft Windows Domain Installation and Support
Our Microsoft Certified Professional Engineers provide expert service, support, installation and migrations on the Windows Server platforms, provide Microsoft Active Directory design and implementation and client support.

Mobile Computing Solutions and Remote Access
Empowering employees with mission critical data while in the field saves time and increases efficiency. Laptops, Tablet PCs and PDA’s can be configured for secure live access to office data on your network, a hosted server or provisioned to carry encrypted synchronized data, and Virtual Private Networks are a cost-effective method of securely sharing live data between multiple sites. Each businesses needs are different and we will design a solutions custom tailored for you.

Disaster Recovery Planning
Hurricanes, lightning strikes, inconsistent power and floods will destroy the equipment holding your vital data. The best way to ensure your business continues without interruption in the event of a disaster is to have a well engineered and closely monitored backup solution. We will design, implement and monitor a backup solution to ensure that you are prepared if the worse happens.

Advanced SPAM & AntiVirus Solutions
Email and Internet viruses wreak havoc on a data network in a variety of ways ranging from compromising your data to executing illegal activities from your Internet connection. Stopping these malicious entities before they strike is crucial. Let our experienced engineers ensure your business is not at risk with our Advanced SPAM and AntiVirus Solutions.

3rd Party Vendor Coordination
Dealing with multiple Technology vendors is a confusing, time-consuming task and it is hard to be certain you are getting the best for your business. We have extensive experience dealing with Internet Service Providers, Wireless Carriers and Computer Manufacturers on our Client’s behalf, and our only commitment is to ensuring you have the best solution for your needs.

Remote Network Monitoring
Remote Network Monitoring regularly checks the vitals of your network components to ensure they are operating within parameters and helps to identify improper configurations and misuse of your technology. Our monitoring system will alert our engineers to investigate any potential problems before an outage occurs, mitigating the risk of interruption from crashes, data loss or corruption.

On Site Services
While a vast majority of back-room network administration can be performed remotely, there is no substitute for sitting alongside the person you are working with to a common goal. Regularly scheduled maintenance, update and training visits help organizations get the most out of their technology by providing hands on support and training to end-users.

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POWER AND FLEXIBILITY
ArborSoftWorx® has the power and flexibility to meet the demands of a single user office, multiple user networks, secure remote access, as well as multiple branch offices

FUNCTIONALITY TO INCREASE PRODUCTIVITY
ArborSoftWorx® is full of the productivity enhancing features you expect from an industry specific software program, plus more...

STABILITY AND RELIABILITY
ArborSoftWorx® is built by award winning engineers using state-of-the-art software development tools including an industry leading SQL database, resulting in an industrial strength product.

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ArborSoftWorx has found a home with organizations both large and small throughout the U.S.A., Canada, Australia, Europe and the Middle East since 1983.
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